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privacy policy  


This Privacy Policy sets out how the information Upstyla LLC DBA ("Upstyla") collects about you as a user of the website ("Site") is dealt with. This policy applies generally to the website and content and other related websites where this policy in its entirety is made available by a hyperlink at the footer of the page. Some Upstyla- branded websites or websites we operate may be governed by separate privacy policies. The policy that applies on any of our domains or subdomains is always the policy that appears and linked to at the footer of the specific website.

By using our Site, you are deemed to accept this Privacy Policy and the Terms of Use of this Site and you are therefore deemed to expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon new users of the Site and is otherwise effective as of May 1st, 2013.

information collection

You can browse our Site anonymously without revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers no matter where they may be located in the world.

If you choose to register as a user on our Site, we may collect and store any of the following personal information about you:

  • email address, phone number, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;
  • transactional information based on your activities on the sites (such as buying, selling, and content you generate or that relates to your account);
  • shipping, billing and other information you provide to purchase or ship an item;
  • community discussions, chats, dispute resolution, correspondence through our Site, and correspondence sent to us;
  • other information from your interaction with our Site, with other users of our Site, with content and advertising contained in the Site, including device ID, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
  • additional information we ask you to submit to authenticate yourself or if we believe you are violating Site policies.

no third party access to your Information

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit written consent. We may use your information to improve and personalize our services, content and advertising to you. If you don't wish to receive marketing communications from us, simply indicate your preference by following the opt-out instructions provided with the communication or advertisement.

use of your personal information

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:

  • provide the services and customer support you request;
  • resolve disputes, collect fees, and troubleshoot problems;
  • prevent, detect, and investigate potentially prohibited or illegal activities, and enforce our Terms of Use;
  • customize, measure and improve our services, content and advertising;
  • tell you about our services and those of our corporate family, deliver targeted marketing, service updates, and promotional offers based on your communication preferences; and
  • other uses as described when we collect the information

registration and sharing through third-party services

We may offer single sign-on services that allow you to use third party login credentials (such as Facebook) to sign into our Site. With your permission, we may also transfer to the Upstyla Site profile information contained in your third-party profile. Upstyla may also, for your use, enable you to import information about who you are connected to, as well as enable you to share information with those third-party sites. If you wish to discontinue such sharing, you will be able to do so through the Preference settings in your user account.

our disclosure of your information

We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.

We may also share your personal information with:

  • Service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs).
  • Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
  • Law enforcement, governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Upstyla user to legal liability. In such events, we will disclose information relevant to the investigation, such as name, city, state, ZIP code, telephone number, email address, User ID history, IP address, fraud complaints, buying and selling activities, and anything else we may deem relevant to the investigation.
  • Other business entities, should we plan to merge with or be acquired by that business entity.

Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad and abusive users, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent financial loss or to report suspected illegal activity.

information you share on Upstyla

Your User ID is displayed throughout the Site and is visible to the public. It is connected to and traceable to all of your Upstyla activities. Other people can see your purchases, items listed for sale, storefronts, Feedback, ratings and associated comments. Notices sent to other community members about suspicious activity and policy violations on our Site refer to User IDs and specific items. So if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your Upstyla activities.

If you access our sites from a shared computer or a computer in an internet cafe, you should be aware that certain information about you, such as your User ID, activity or reminders from Upstyla, may also be visible to other individuals who use the computer after you. You should therefore always make sure that you log out of Upstyla when using a public computer and uncheck "Stay Signed in" when you sign in.

information you disclose to other users

Upstyla enables you to share personal and financial information to complete transactions and collect payments. We strongly encourage Sellers to disclose privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information to facilitate your transactions and collect payments. When users are involved in a transaction, they may have access to each other's name, User ID, email address and other contact and shipping information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them

You agree to use user information only for:

  • Upstyla' transaction-related purposes that are not unsolicited commercial messages;
  • using services offered through Upstyla (such as escrow and fraud complaints), or
  • other purposes that a user expressly chooses.


We use "cookies" (small files placed on your computer) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety.

There are a few important things you should know about cookies:

  • We offer certain features that are available only through the use of cookies.
  • We use cookies to help identify you and maintain your signed-in status.
  • Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
  • You are always free to decline our cookies through customizing your browser settings, although doing so may interfere with your use of some of our Site's features and services.

zero tolerance for spam or phishing

We and our users do not tolerate spam. Make sure to set your communication preferences so that we communicate with you according to your preference. You may not add other Upstyla users, even a user who has purchased an item from you, to your mailing list (email or physical mail) without their express consent. To report Upstyla-related spam or spoof emails to Upstyla, please forward the email to or You may not use our communication tools to send spam or otherwise send content that would violate our Terms of Use. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our Site database (via Tell-a-Friend or other such tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.

password security

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your Upstyla password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify change your password and notify us via the Contact Form.

accessing, reviewing and changing your personal information

You can see, review and change most of your personal information by signing on to your account on our Site. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You are advised to promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with the law, to prevent fraud, to collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Agreement with you as set forth in the Terms of Use, and take other actions otherwise permitted by law.

security of your information

Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and we take care (encryption, passwords, physical security, etc.) to protect your personal information from unauthorized access and disclosure. However, third parties may unlawfully intercept, "hack" or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Site. Therefore, although we take great care in protecting your privacy, due to the inherent risk of data security as set forth, we cannot promise, and you should not expect, that your personal information or private communications will always remain private.

information you disclose to third parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are buyers or sellers on our Site, different rules may apply to their use or disclosure of the information you disclose to them. Upstyla does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. You are strongly advised to ask questions and read any applicable privacy policies before you disclose your personal information to others.

policy updates & amendments

We may amend this Privacy Policy at any time by posting the amended Policy on this site. All amended terms will automatically come into effect 30 days after they are posted on the Site. In addition, we may notify you of any updates and amendments of our Privacy Policy terms by email. If your privacy policy questions are not answered on our website, you may write to us via the Contact Us form.


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